citalia manage my booking Search flights Book a . Manage your Flight. Some hotels offer reductions for children aged 16 and under (on date of return), and these will be reflected in your holiday price. Please ask for our Special Needs form before making your booking in order that we can assess your personal requirements. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Some hotels offer wine, sparkling wine, fruit or flowers, room upgrades or other gifts and these must be claimed in resort as we cannot refund against non provision of these offers. Well help you navigate the top sights and attractions of this wonderful island. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. For online and telephone bookings, once your booking is confirmed by us, you will receive your confirmation invoice via email within 5 working days. Under Italian Law smoking is prohibited in all public places but dedicated smoking sections are available in certain hotels. Suites: Unless otherwise stated, a Junior Suite typically consists of one room. Well help you navigate the top sights and attractions of this wonderful island. Combine two of Italy's stunning lakes all in one trip. Find out more about Toscana Resort Castelfalfi, Tuscany No booking exists for the details supplied. Please note you cannot print off your boarding pass until you have paid in full. No voucher is required for Avis, please present your departure documents. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Company Number: 446617. Normal booking terms & conditions apply. Manage my booking. Italian cities offer an enticing mixture of ancient monuments, breath taking scenery, exquisite dining and some of the best shopping in the world. We can only accept card payments from passengers travelling on the booking. Log in with your email and proceed to "My Bookings". It is your responsibility to familiarise yourself with, and respect local laws and customs. In that case, a My TUI account can also be useful: complete your profile to speed up the booking process, or save your favourite holidays. SIGN IN TO VOLARE X. Dear customer, before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and . Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Holidays to Sardinia are most famous for the glamourous Costa Smeralda strip, and the promise of white gold sands and glittering blue seas. Hotel views: When a room is described as having a sea view, this means that such a view may be obtained from it. Allow us to help you filter through our best holidays based on your desires and needs. For online and telephone bookings, once your booking is confirmed by us, you will receive your confirmation invoice via email within 5 working days. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Offer is subject to change and can be withdrawn at any time. At some hotels, where an la carte menu is also available, guests who have paid for half / full board may have the opportunity to dine la carte receiving a credit for the half board meal. The security of your personal information including payment details are very important to us, All details submitted are held in a secure environment and cannot be viewed by anyone else. We will discuss the details and any options available to you at that time, but cannot offer compensation if changes are made due to third parties. If you have an account, log in to view your reservation in the My bookings section. Eight day tour with an insight into one of Italys most stunning regions. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. You will need your licence and passport for identification purposes when taking possession of the car. Delays, for whatever reason, are the responsibility of the airline and subject to their conditions of contract. If you fail to do so, we will have no liability to you for any cost, loss or damage which you suffer nor will we refund you the cost of any unused portion of your travel arrangements. Company Number: 446617. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Its perfect for couples wanting to explore. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Bedroom facilities: Descriptions apply to twin rooms in hotels and facilities may vary for other room types. We take every precaution to ensure that the descriptions of each property and facility are as accurate as possible at the time of publication. It is not normal practice in Italy to have tea and coffee making facilities in the room. From time to time, building work or local improvements, such as beach dredging or roadwork, and its associated noise is unavoidable in a resort. We've been helping our customers to discover the very best of Italy for 90 years, **Please note that currently our lines are extremely busy. If you miss your outbound flight please notify your airline as soon as possible in order that your homeward flight is not affected. Our contact centre is also available on 01293 765055. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Holidays in the Italian lakes take you to a region of elegant charm and natural beauty, where historic lakeside villages lie below epic mountain scenery. If my booking contains flights which are not provided by Cathay Pacific, can I still access Manage Booking? <iframe src="//www.googletagmanager.com/ns.html?id=GTM-T4S3C6" height="0" width="0" style="display:none;visibility:hidden"></iframe> Useful information can be found atwww.hmrc.gov.ukandwww.direct.gov.uk/dontbringmeback. Cleaning: Normal end of stay cleaning is included but a supplement will be charged if the kitchen area and equipment are not left clean for the next guests. Normal booking terms & conditions apply. Citalia has partnered with Avis; providers of premium car rental for over 70 years, to provide you with first rate service when hiring a car. For online bookings you will receive a booking request acknowledgement email the same day. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. Booking reference number *. Whenever vegetarian meals are requested, this request will be passed on, however, we cannot guarantee their provision by hotels or airlines. Step back in time and enjoy spectacular scenery on board a luxurious train. First for Pool Safety: Pool safety is not just an issue for beach holidays, especially as few city hotel pools are supervised or have a life guard in attendance. A pool may be closed for maintenance, or air conditioning may only be available at certain times of the day and/or year. Minimum car hire is 1 day and cars must be booked at least 24 hours in advance. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Allow us to help you filter through our best holidays based on your desires and needs. Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. *Based on group B, 7 day car hire. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Just fill in your details to confirm a quote - or to view, change or cancel a booking. To see the list of items and some useful information about hold luggage and hand luggage prohibited items, go towww.direct.gov.ukor contact your airline. You will be liable for any additional costs incurred. Specify dietary requirements, edit details, request and reserve seats. Where could you be heading to in the next few weeks? Booking with Citalia | Citalia We will tell you of any significant changes that we know about when you book your holiday. Please note that in peak season you may be asked to share a table and to select your choice of evening meal at breakfast. Normal booking terms & conditions apply. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. In May and June, when rail schedules change, there is an additional delay and reservations may be confirmed 2-4 weeks before departure. The advice can change so check regularly for updates. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. If you are a UK resident you are entitled to free, or reduced cost, state provided healthcare when visiting Italy. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Please note many galleries and state museums are closed on Mondays. At the time of going to press there were no particular health requirements for British Citizens going to Italy. We will do our best to find a holiday to suit you, however, we may be unable to meet your particular needs. They do not, however, take into account the size of the bedrooms or public rooms nor the dcor. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Our third party Product and Services may be subject to specific third party Terms and Conditions, where Citalia is acting as an agent. Rail holidays (excluding Venice Simplon-Orient-Express) are provisionally booked on request, and are confirmed 6-8 weeks before departure date. Not quite sure what youre after? The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Late arrivals who cannot collect keys until the following day will be liable for any costs incurred in alternative overnight accommodation. My Bookings - Vistara Last / Family name (As in passport) Manage booking. hotels in or close to town centres, or near to main roads or railways lines). Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Some airlines offer a 'Sitting together' supplement. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Eight day tour with an insight into one of Italys most stunning regions. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Take a look at our latest offers and start saving on your next luxury holiday today. Offer is subject to change and can be withdrawn at any time. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. We will make your arrangements to your exact requirements and quote / confirm your price (which may differ from the guide price, depending on your inclusions). (i) Villas: On arrival at the villa your credit card details will be taken by our concierge or the villa owner/manager in lieu of a cash deposit. you agree to Ryanair using cookies to improve your browsing experience, personalise content, provide social media features and analyse our traffic. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. No payments whatsoever shall be made in this respect as our contract with you is solely for the provision of accommodation only. Our offers include room upgrades and board upgrades. Enjoy exclusive articles and video recipes for authentic Italian dishes from our brand ambassador, celebrity chef Gennaro Contaldo. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Key collection is normally available until 20.00hrs. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Some choose to allocate these seats at check-in due to the restrictions listed above. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. 01293 - Calls are charged at your provider's local or national rate. Opera and concert tickets can usually be reserved for you in advance and we can normally confirm tickets within a week or two. Manage my booking FAQs Specify dietary requirements and request meals Enter or edit your contact details Provide passport information Add Frequent Flyer information Add On Business information Check in online 24 hours in advance Request and reserve seats in advance Check and purchase extra baggage allowances Manage booking - Singapore Air Manage your booking | Emirates - Global During the final cleaning any breakages/damage discovered will be reported to Citalia, who will contact you on your return to confirm the charges to be debited to your credit card. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. The advice can change so check regularly for updates. Agriturismo / Country House / Historic Residence. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Follow us on Facebook also to keep up to date with everything that is new in the world of Citalia search Travelopia for Agents Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Written authorisation from the other parent may be required if a child is travelling with one parent only. There may be serious penalties for doing something that might not be illegal in the UK. Join now Additional login help The basic price of your holiday, when sharing, is determined by the actual dates of your stay, your choice of travel eg air/rail and your accommodation. On-line check-in is not always available and is dependant on the type of flight booked and meals may not automatically be included. Deposits are returned on departure subject to deductions for any damages incurred. Start earning points with the Volare program. Step back in time and enjoy spectacular scenery on board a luxurious train. If you have already booked, we will tell you of any significant change in circumstances which would affect your holiday as soon as we can before you leave. Take a look at our latest offers and start saving on your next luxury holiday today. For further information, visit the ABTA website at https://www.abta.com. All rooms contracted by Citalia have private wc, bath and/or shower. Read Customer Service Reviews of www.citalia.com - Trustpilot Offer is subject to change and can be withdrawn at any time. We've been helping our customers to discover the very best of Italy for 90 years. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Similarly airlines, do not always offer compensation for flight delays and will not alter your homeward flight to account for any lost holiday resulting from outbound flight delays. Online check-in is not always available and is dependent on the type of flight booked and the operational requirements of the airline concerned. Registered in England and Wales. Start planning your 2023 Italian adventure today with our multi destination itineraries. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. We will endeavour to book the class of travel requested. Our ATOL number is 0285 and our ABTA number is V4068. In accordance to Club Vistara Program policy, we request you to please accept Club Vistara terms and conditions to proceed. Combine two of Italy's stunning lakes all in one trip. Offer is subject to change and can be withdrawn at any time. It does not imply that the room faces the sea and frequently only a side sea view may be obtained from the window or balcony. Manage your booking online - Etihad Airways Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. If I use the "Save to calendar" feature, what will appear on my calendar? Please see ourTravel with Confidence page for full details. Check in online, print boarding passes and manage your British Airways booking. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. This romantic break takes you to some of the most enchanting locations in north eastern Italy. Any unauthorised guests will be charged locally. Terms and conditions apply. Holidays in North Sardinia take you to undiscovered natural landscapes and the heart of Italian culture. Forms are also available to download from the Department of Healths website: Laws and customs of the countries you visit can be very different to those in the UK. These are often close or next to emergency exit doors, behind a bulkhead or behind a dividing wall. Accommodation only bookings: Guests buying accommodation only will be responsible for any costs incurred due to late arrival at the accommodation. You'll need to have your Booking Name, Booking Reference Number, Valid Passport and Credit Card Details on hand to complete all of your check-in details. 01293 - Calls are charged at your provider's local or national rate. These are covered by our Booking with Confidence terms and conditions. Company Number: 446617. Read our Modification guide to understand more. Baggage allowance varies between airlines, please ask us for up-to-date information. The UK has recently adopted the European Health Insurance Card (EHIC). Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Theyre followed by Tuscany and Umbria, where vineyard-striped countryside and hilltop towns are the order of the day. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Alternatively, call one of our Personal Travel Plannerson01293 212158*for assistance. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Please see ourTravel with Confidence page for full details. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. The period of use is subject to the discretion of the management. Cots are not available in some hotels and villas. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Allow us to help you filter through our best holidays based on your desires and needs. Log in Search. Everything you need for your flight / Manage your flight. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Your actual check-in time can be selected 3 months before you sail. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. Where could you be heading to in the next few weeks? Explore one of the worlds most historic cities, followed by Italys spectacular coastline. 'Sitting together' may mean across the aisle or one behind the other. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). You may have to pay a supplement if you wish to retain your room until the evening. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Where we state a 'French' or 'small' balcony, there may only be enough room to stand. We have exclusively negotiated exceptionally low rates that only apply to bookings made in the UK. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. Japan reopens to independent travelers. These are covered by ourBooking with Confidence terms and conditions. Alternatively, call one of our Personal Travel Planners, Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. There are strict rules about bringing prohibited food items, such as animal products, back into the EU even if they are meant for personal use. Citalia has been organising holidays in Italy for over 90 years, and with that comes a unique level of experience and passion for this beautiful country which we are excited to share with you. We may also share information with our advertising, analytics and social media partners for their own purposes. For online bookings you will receive a booking request acknowledgement email the same day. Our ATOL number is 0285 and our ABTA number is V4068. Terms and conditions apply. For this reason, we would urge you to take extra care when enjoying the views and particular care in supervising children. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate.