How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. ( im on a fixed income its important! In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. When I got to the store, the young man took my card in and re-ran it for payment. Giant Eagle 2840 Washington Rd, Canonsburg, 38 Complaints and Reviews Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. It was on a Tuesday. Here clients can delve deep into delicious meals, and tast. Please get rid of this person. Flu shots are only available from 10a-6p. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. Terrible customer service. It was for curbside pick up. GE card number 78012 Claim it and get a lot of features. Disability and food assistance, so every penny counts. Please in the future check your produce before just tossing it carelessly on the shelf. Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. Waited there another 10 minutes and was told it would be 30 to 45 minutes. Giant Eagle Grocery Store Hours and Location info near Indianapolis. The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. Giant Eagle, Inc. Employee Reviews in Freedom, PA - Indeed An item had part of the label ripped off of it which had the bar code on it. Annette S. Giant Eagle, the store lead is a creep too. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. I explained exactly as above and as she is my child - its really no ones business. I have a family to feed and I am very upset. This complaint was posted by a verified customer. I mean every one. They were absolutely the worst. I will not shop at this store again and will encourage others to not shop here as well. Hello this email is in regard's to a employee who blatantly dug his fingers into a pack of Nestle pumpkin spice cookies I purchased on 10/01/22. Other customers heard this and couldn't believe it either. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. So I have called repeatedly and was told the discount would be added, but it never has been. That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. Job Work/Life Balance all that "but COVID" bull$#*! This review was chosen algorithmically as the most valued customer feedback. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Phone number +1 724-942-2802. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. ***** *******. 38 complaints closed in the last 12 months. I guess Heinen's will be my home store. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. I want to come back. DOWNLOAD OPTIONS download 1 file . We spoke to the consumer today and they provided an updated mailing address for the request. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. I called the store. Terrible Terrible Terrible. Please update the website to indicate when a service is not available during regular business hours. I purchased chicken salad Giant Eagle last night, 9-28-18. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. Verification can help ensure real people write reviews about real companies. I am first off disappointed by the new renovation. plus-circle Add Review. 6930 West Central Ave . Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . I never recieved them, yet I was still charged for ordering them. Giant Eagle: Reviews, Complaints, Customer Claims | ComplaintsBoard On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. Unknown, 2 Complaint(s) Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. Table of Contents show. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. In hopes to fix this issue for me and other customers for future. Giant Eagle's meat is also a better variety than other stores. For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. It's sad to see that people will accept eating a piece of edible paper. Overpriced! I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. It was never added on. Look at your competition! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Click here to get notifications about new complaints of Giant Eagle. This is certainly an attempt to get people to switch to the new MyPerks program. Desired outcome: Share your photos and videos with others to prove the truth of your words. It's already been renovated so I guess bringing back products that are no longer sold. Makes me appreciate Kroger even more! I just came back to Giant pharmacy after being with CVS. BBB Business Profiles may not be reproduced for sales or promotional purposes. I myself do not expect compensation back but for sake of others health this was unacceptable by any means! I am actually highly disgusted with this kind of customer service and hope this won't continue . Complaint about Giant Food Stores? File now, we help resolve it! Working for curbside sucked. That's just plain irresponsible and rude. Reviews There are no reviews yet. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? I've never been treated so poorly by the Mgr. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. So i am very confused and frustrated. In recent years they've started carrying more organic and vegetarian products, which is great. We would like to show you a description here but the site won't allow us. My money is already low and they literally took this money and Im having one heck of a time trying to get it back. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Desired outcome: Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. I said I would write to Ms. Laura Karet about this. Here clients can delve deep into delicious meals, and taste. I noticed while ringing up the price, was 7.49 not the sale price of 5.99the male attendant came over i told him the problem and he ran off no explanationin the meantime several minutes later another male attendant asked if he could help? We apologize for any inconvenience that hasoccurred.If you have any questions, please feel free to contact me.Very truly yours,Giant Eagle. I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. Click here to get notifications about new complaints of Giant Eagle. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. I am a conservative person & I really like Giant Eagle! I suggest that customers avoid this location as long as this individual is working here. Mandates are NOT law! If I had of known that it was spayed on a piece of paper (edible or not) I would have NEVER ordered it. 814-734-5036 Giant Eagle Pharmacy. Find out how we combat fake reviews. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. Time: 1:28 The store is in Brooklyn ohio. No one seemed to care about the mistake made in the store. (Either January 3rd or 10th). PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. Giant Eagle expands discounts to food nearing its 'best-by' date 4. I and others I've seen pick up the paper bags and the handles tear; bag falls. I was very upset. Claim it and get a lot of features. The first transaction that I did online in fact, did go through. Gain trust and grow your business with customer reviews. Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! Working at Giant Eagle, Inc.: 4,213 Latest Reviews | Indeed.com 8% of Giant Eagle employees are Hispanic or Latino. Further, The stores take no responsibility for alcohol consumption in their stores. Even giant eagle employee get all the brake getgo employee do not have people to cover all the brakes from other stores. Giant Eagle - Apps on Google Play I ordered my food and got my receipt. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. In our case the order was to be collected on Dec17, ordered Dec 15, and early December 16 website disallowed any changes. Their produce is always rotten. So they make you think you must buy 4, but no, only one is enough. Your self check out is hardly a convenience. Your loosing your customer base. You sure have your priorities straight. Too bad. Online order website shuts you down from making any changes long before the order is being shopped. Mandates are NOT law! NEVER GOING BACK, Desired outcome: ComplaintsBoard.com is a leading complaint resolution website on the Internet. I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. When are you guys gonna get the a2 milk? i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! Goodbye big bird your history. Country fried steak & eggs were. No everyone lives their life online. I will NEVER walk in a Giant Eagle again! I love Giant Eagle Curbside Pickup. File a complaint. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. Plus no sorry nothing. Giant Eagle - Need to turn their culture around | Glassdoor He wrote a report but did not have anything to give me as a receipt, but he said someone would call me. Read full review of Giant Eagle and 1 comment. Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. It's already been renovated so I guess bringing back products that are no longer sold. Jan 26 2021 My parents come here to get produce, and they got me into the habit, too. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. 1. Immediately a woman who works there came over and started bagging my items while I was scanning them. I placed an online order for a cake at your location in cleveland on Chagrin rd. Giant Eagle Customer Service Complaints Department It was 5:15. I asked that they contact me and one customer service representative never even filed the complaint. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. The quality control of your produce does not exceed healthy expectations by your customers. My prescription was not refilled. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! GIANT EAGLE - 14 Photos & 22 Reviews - Yelp Giant Eagle has 37,000 employees. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. It's a stupid idea to stop the weekly mailers. Top 138 Giant Eagle Pharmacy Reviews - consumeraffairs.com Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. I have purchased this chicken many times in the past and it was always delicious. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? This is actually about an experience my mother had with Giant Eagle. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. The language that was heard today with the front of the store staff was horrible. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! Depending on your role and location, you might qualify for all or some of the following benefits. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. We have had many cakes from Giant Eagle and never had a problem like this. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. Desired outcome: Working hours Fri 7:00 am - 10:00 pm Tue 7:00 am - 10:00 pm Wed 7:00 am - 10:00 pm . Thank you. 54% of Giant Eagle employees are women, while 46% are men. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. Same person who called me answered. For that, Im lucky! I explained to them my same situation, and they continued to harass me and discriminate. They have become more of a supermarket police force bordering on the ridiculous. Total waste of nearly $10. i don't have a complaint as much as need advice. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. Not even sure it was USDA Choice. I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. Everyone is so polite and friendly. Or does that all fall on computers today? The other guy behind counter was rude also. in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. Cross contamination can and does happen. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. Complaints: This review was chosen algorithmically as the most valued customer feedback. What they do NOT tell you is that now, if you buy one, it's down to $1.25! We pulled up behind a car and waited 20 minutes! How does that help with a person that wants a grocery list AHEAD of time? Giant Eagle has extremely terrible customer service. Customer Reviews are not used in the calculation of BBB Rating, i called giant eagle today at 1pm i asked to fill my meds, he called back and left a message and stated only one could not be refilled, and that they must call my doctor, however when i arrived to pick up my meds, they only had one ready, i stated where is my vitamin b vitamin d, metropol and my blood pressure meds, i went back and forth with them and Phil and Annie are telling me that i have not filled any of my medication since January 22, 22, i advised them that i have filled with then for 15 years and i have always filled my meds every 30 days, they told me i was lying, i then begin recording them, then she finally says you filled in 10/22, i said okay i received a 90 day supply, however all my scripts per them had expired, so why did they not reach out to my doctor to renew my meds, the pharmacy tells me the only way she can find my meds is if I have the rx number and can i look for it, i said that's not my job, i said can you give me a couple of pills because my blood pressure is high and i do not feel well, she refused to give me a couple of my blood pressure meds, I said to Annie this could prevent me from having a stroke or heart attack and she refused.