Jordan Stark Quality Control See if the website is legit with our validator: Here are the best ways to spot a scam this year. We have been trying to book a vacation in Hawaii and it's always fully booked. As one of Hilton's world-class global brands, Hilton Grand Vacations enjoys the distinction of being a leader in vacation ownership and a reputation for delivering a consistently exceptional standard of service synonymous with the Hilton name. This answer was provided by RedWeek contributor, Jeff Weir. Their service is awful. Worse move we ever made. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We were told we were going to a member update and again we were subjected to high pressured sales. The answer was yes, you no longer can bank with interval (even if you have a membership on your own with interval international, Hilton only uses RCI) and you have to use Diamond's crappy Destination Flex program (which I never use because it is not user friendly). I, too, am waiting to join a class action suit. patrick sandoval parents; sauerkraut and dumplings origin; what happened to nike flyknit racer. I listed my property with Eagle Rock Real estate back in April of this year 2022. You will have more amenities than a luxury hotel and all the privacy you . This is a horrible company and judging by what others are saying, this pattern of scamming people is happening consistently. It is always stressful. Now keep in mind, I gave my dates as early as 1/10/22 for a 8/17/22 trip, much in advance, i wanted to purchase flights in February. 10 Comments Matthew - Oct 01, 2020 Victim Location33029 Total money lost$535 Type of a scamTravel/Vacations They called us and mentioned that they are related with Hilton. T oday Hyatt Hotels Corporation announced that it is buying luxury resorts operator Apple Leisure Group (ALG) for $2.7 billion in cash. Stay away. 9 business days still nothing, we called again, always excuses, we first have to sign the Terms and conditions, They send them now, and then 24 hours later we get a hotel confirmation. Diamond Resorts operates 92 resorts and 400,000 owners, making them an ideal complement to HGV's 62 upscale and luxury properties. I need to check on this, and wow the resorts are out of this world amazing and I am glad to spend my initial investment plus $450 annually. Does anyone know? Nonetheless we made contact, received our information, booked flights and had the time of your life in Cancun Mexico at dreams riveria all inclusive w/ an upgrade (upon request) for a preferred member with top Travel with Luxury's Finest for an inexpensive vacation that is as luxurious as if paying full price. Legitimate companies that buy timeshares do exist, but so does timeshare fraud. not getting points back from cancelled cruise due to covid, get back my 17000 points with 2 years to use it at minimum or book on a alaska cruise for next year. The Zwicky Case and Diamond Resorts Maintenance Fees. I wish I had never said yes and signed the papers. The combination of these two companies will lead to the creation of the most prestigious vacation ownership company in the industry. They must have purchased our info from Hilton. Save 68% when you book your 4 Day/3 Night vacation to Grand Beach Phase II in Orlando. We had booked vacation packages with Hilton before so we felt it was legit. It is nearly impossible to book at a resort that can accommodate two women traveling together by having inventory that has 2 Bedrooms and 2 Bathrooms. Stay away from this company if you can. Blue Diamond Resorts provides luxury getaways for travelers of all ages in popular destinations across Mexico and the Caribbean like Cuba, the Dominican Republic, and Jamaica, as well as the adventure-filled Costa Rica and island paradises of St. Lucia, Antigua, and Grenada. All those promises are worthless at the end of the day. Points have to logically work their way back to a fractional ownership. Katherine Mitchel Sales Person I told them to suck wind during my presentation. NEF, BRITTANY, KARIANA, ANDREA, ALEX. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Now I have to find a lawyer. We are continually told we cannot terminate our membership as the contract we signed is clear. For example, you may want to describe a team member's experience, what makes a product special, or a unique service that you offer. The offered us additional gifts, transportation, and meals, despite declining a few times, we finally decided to take them up on their offer. In return listen to our salea presentation for 2hrs, which the sales team will hold you longer to close a deal on you. We are able to do this for our guests because of our close relationships with some of the most luxurious locations to travel. To lie to get the payment in January of 2021 and to be two years down the road with no refund having been made. It was prime time to sell in April with low interest now not so much. We appreciate your continuing updates to keep us informed. "Scammers promise to get you out from under . Branson, Mo John Lawler Ramona DeChow They lied and mislead us into believing that a Diamond resorts timeshare was the best way to save money and book vacations where ever and when ever you wanted and save a ton of money by buying their points system. The logic given was incomprehensible, as usual. I have called 4 times starting at end of Jan. 2023. and each person didn't know what I was talking about. And I'm sorry I said I had no money down and they were like do u have a credit card. The difference is, you pay each time for the cost of staying there. This business is in an industry that may require professional licensing, bonding or registration. There should be a way to Sue this company. Diamond Resorts International high pressure sales, low quality resorts LAS VEGAS NEVADA Diamond Resorts Timeshares: Timeshare: timeshare billing of maintenance fees: Timeshare rentals: Timeshare ripoffs: Timeshare Sales: Diamond Resorts International LAS VEGAS, NEVADA Author: Los Angeles 16th Jan 2023 - Mrs Lesley R, London - DRI/Diamond Resorts Points. Grand Waikikian, a Hilton Grand Vacations Club Waikiki Beach, Oahu Point yourself toward paradise #1, continue as is, but diamond would increase my maintenance fees by $800 per year going forward starting in 2024. I saw Hilton Grand Vacations just agreed to buy Diamond Resorts. I purchased a promotional package for $350 3 years ago and was told I had 4 years to use it. Les Hoover Once again they use scare tactics and carefully worded phrases in their attempts to have you pay again for access that we already purchased. We will be leaving this trip early to find a hotel near by because it is that disgusting and we get no sleep because of the conjoint room. The room is actually free, but here's the scam: The Exclusive Travel Club scam is pulled on people who are invited to attend a presentation or receive a gift, such as a VIP card. The maintenance fee is almost $2500 per year! I knew it was a bad thing from the start but they don't car e about how u live whether u can afford it or not, all they care about is a sale. We walked out of "update" today and so did others. Need to find attorney to represent Diamond clients, Diamond got a billion dollars in the buy out, we are owners, where is our buy out. This is a total scam!!! This complaint was posted by a verified customer. My thought is I am going to just sit tight and see what else they offer - this honestly can't be it. Still waiting. We use dedicated people and clever technology to safeguard our platform. For the shorter term, Diamond owners will have to go through the same exchange exercise to book rooms at non-Diamond properties. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I am a peoples person so I always take something away from the salesman approach and I respect the hustle. No one will buy something they should get for free. All and all I eventually added it all up and the amount we had invested was astounding! I would like to still sell the property. Yeah. Its typical big business take over bs and its the equivalent of Elon musk coming to your home and showing you a video of how great Teslas are and encouraging you to test drive one then as soon as you do, confiscating the car you already own and paid for, and making you buy the Tesla or just sit in the driveway because they took out your engine. We stayed at this presentation for almost 5hrs. Anyone on here who speaks positively about them must work for them. I tried Hawaii and was told I could not use it there, I also tried several other destinations and was given an excuse why I'm not able to use it at that particular destination. When I think of Diamond Resorts, the first thing that comes to . Please download an updated and supported browser . We would like to sell all of this within the next two years but where and how? Our Editor's Review: I turned both of them down. And now HGV has made the biggest adjustment of all, buying Diamond, the largest independent timeshare company, to its portfolio. Im constantly getting transferred and put on hold. They lie about who they are and they misrepresent their package. Diamond Resorts has owed us a refund of $1708 for two years now. Save 75% when you book your 4 Day/ 3 Night vacation at Lake Tahoe Vacation Resort. Now I have to sell my car to keep my house. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They are stealing from a blind and deaf veteran with melanoma. I am not this one. We told them we'd think about it, and they said the offer was only good for today. Also known as Diamond Resorts International, the company now has a network of more than 379 destinations in 35 countries across the globe. Refund the money owed immediately. Lots of games with the Salespeople. They refuse to refund me. But. This company is a joke!! She told us that We have owned our odd year timeshare for several years and watched September 14 2022 was the day I will never forget. This company offers Vacation Ownership Resorts. I am a Diamond owner at Polo Towers, week 52, 2 bedroom 2 bath. Aware this meant the only property I could My husband and I purchased a sampler package. Tried to change a simple 4 day reservation and they have 0 flexiblity even though there were rooms available. Stole over $2000 from a disabled veteran. She did good and we feel for it. Search May 2023, 1 resort available Jun 23, Jul 23, Aug 23, Sep 23 all the same and it's the same resort that is available do they don't have 130 properties, they have 1. I will be researching the best way to unload this timeshare! If anyone on this forum hears of a class action, count me in. Diamond resorts refused to move dates of our package or refund even with these circumstances. They offer timeshare membership to over 400,000 members. He says all purchases are non-refundable and has no idea what the 3 days right of rescission is. There may be more reports for "diamond resorts", For more results perform a general search for "diamond resorts", Showing 1-25 of 240 Found Reports A class action alleges Diamond Resorts has unlawfully passed the burden of its operating expenses onto timeshare owners in the form of inflated annual fees. Why are diamond fees more than double that? Who is ED Magedson - Founder, Ripoff Report. Hilton Grand Vacations has completed the previously announced acquisition of Diamond Resorts International, creating the largest upper upscale and luxury timeshare operator in a stock-based. Sent the wrong paperwork twice. No one will answer the phone when you call. I am paying roughly $1,894.12 per year for maintenance. I have recently stayed in an apartment at Thurnham Hall, and have had a stay which wasn't great, in fat it was disgusting. We have been going to Sunset Harbour for over 25 years and love it there but on a recent visit it was obvious that even the staff there regret any association with Diamond or Hilton. Timeshare fraud is very prevalent these days as the Coronavirus pandemic has annihilated most of the travel opportunities. We are in the same boat. ML, Thank you, Jeff, for your analysis. It took us a hour to check in simply because the girl working at the front desk had no clue what she was doing. Short term, both companies will remain separate entities while their management teams figure out how to consolidate them into the world's #2 timeshare company, right behind #1 Wyndham Destinations and just ahead of #3 Marriott Vacations. Nothing good will come from it for those of us that own with paid off memberships. The worst of scams and awful product & customer service, walk away from the timeshare and cut my losses, Failure to credit my account for payment made June 19, 2022, By back the land, Im tired of paying taxes on a undeveloped area. What they call training is a joke, a . This merger doesn't sound like it was in any owner's favor even the Hilton owners. Four hours into a two hour presentation, the sales woman refused to continue until my wife returned from the restroom. But you owned them so you should know. We still have all of our points- never been able to use any and it all expires this year. They made our presentation reservations without confirming a date and time with us when going to Hawaii. Basically the timeshare although we were always told its not a timeshare because you own a part of it! Use Your member Benefits To Plan Your Next Adventure. "Our plans are to re-brand Diamond properties to a new sub-brand of HGV, which will be called Hilton Vacation Club," said a spokesperson for HGV. Joint ownership in Diamond has proven to be difficult and expensive for us. 9 First Class. The company has a network of more than 379 vacation destinations in 35 countries around the world and sells vacation ownership points. Many of our features might not work. Do not pay these scam artists a penny. "As Diamond properties are rebranded under the HGV umbrella, they will be available for rental on Hilton.com.". During the trip following, my husband decided to attend another of their "meetings" and they explained that we needed to put in another $10K to ultimately save on maintenance fees. We later found out that the financial information was not presented to us in a legal manner. At Diamond Resorts, we've thought of everything to help you unwind, reconnect and rejuvenate during your vacation.