GROW YOUR BUSINESS Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. Qualify and onboard contractors in record time. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. You don't necessarily have calls every . Help patients get the most out of treatment plans. Universal Login. It changed what we focus on as IT, he says. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. Life doesnt always run on a schedule. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. To accept cookies continue browsing as normal. which is why weve been helping companies like yours for over 20 years. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Login to know the status of the ticket. https://join.liveops.com/work-from-home-call-center-jobs/ A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Heres a direct link to where you can sign up. Build a thriving work-at-home business providing remote customer service for top brands. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. ; The user selects the Duo Security option. Login to know the status of the ticket. Facilitating collaboration and communication with the best available solutions was another key goal. That syncs to Okta and then that person cannot access any applications. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Independent Contractor Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. But what good is making your own schedule if you cant get a schedule? Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. Join the revolution of the modern contact center! My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. From professional services to documentation, all via the latest industry blogs, we've got you covered. Its why weve led the industry in virtual flex agent services for more than 20 years. Forgot Password Enter the email address associated with your account. Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Still have questions? Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. Learn more about how Liveops virtual contact center solutions can scale your business. Discipline and setting expectations of yourself are key to working from home. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . I wish there was some type of base pay. Is Liveops nation legit? Submit ticket. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. The amount of paper eliminated alone was a huge benefit. Use your email address or username and password to sign into your WebCE learning center account. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. You can also manage cookies in your browser settings. Some clients also pay commissions. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Get started on your new home business Flexibility. Thats up to you. Remember me. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. Secure your consumer and SaaS apps, while creating optimized digital experiences. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. Main hustle or side gig its all up to you. Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. Assist customers with orders, questions, and returns. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. FLEXIBILITY AT SCALE. The background check requires a $24.99 processing fee paid directly to our vendor. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. The world class support of Liveops and unparalleled access to world-renowned clients. TMCF is the nation's largest organization exclusively representing the Black College Community. Browse case studies, customer service tips and other helpful resources for enterprises. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Enjoy the freedom of being your own boss. Actual earnings may vary depending on client opportunity and support required. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. View our background requirements here. Liveops: Flexibility. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Attack Protection. If you have not created a ticket yet then you would need to register or create a new ticket to begin. . Sell top insurance coverage to warm leads (license required). Log in. They have to be accessible, easy to use, secure, and platform agnostic. By Veronicas pandemic story is unfortunately all too common. Password Remember me Or, sign in using: Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Still have questions? Passwordless. At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. To find out more, read our Privacy Policy and Cookie Policy. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. After all, says Myers, Okta is arguably the most successful application weve ever deployed. Its a huge, huge advantage for us, says Myers. Sign an Independent Contractor Agreement. No problem. Companies across a variety of industries trust Liveops to provide virtual contact center services. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. We use cookies to improve your experience on our website. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. Well learn about your business and help guide the best solutions based on your needs. management. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Join Liveops Nation and experience the freedom and autonomy of being self-employed! View our background requirements here. This means you can choose when, where, and how often to work! 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. Love the flexibility of the jobs, but wish training was paid. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. The integrations looked complex. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. Remote work is undeniably popular and LiveOps offers that. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. Submit an application for an available virtual contact center opportunity. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. To find out more, read our Privacy Policy and Cookie Policy. Conducting inbound/outbound customer service calls. Liveops | Okta . Our Offices. Check the Eligibility requirements and make sure were currently accepting applications in your state. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). Please enable it to improve your browsing experience. Then Liveops is looking for you! If you are looking for Liveops Agent Portal Okta? The cons are being able to work in your own home. They love it because it does what it's supposed to do.. Liveops Nation - Virtual Call Center Community. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Login here. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Copyright 2023 Liveops, Inc. All rights reserved. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. . Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. Sign an Independent Contractor Agreement. (sales@liveops.com) Press & Media. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. The freedom of an entrepreneur. Public Relations e-mail (press@liveops.com) Locations. process. Best of Antivirus Software. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Independent Contractors are responsible for expenses and control their profit and loss. Companies across a variety of industries trust Liveops to provide virtual contact center services. To accept cookies continue browsing as normal. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Find ready-to-work contractors where and when you need them. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Agent Login Username / Email Forgot password? The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. Press & Media. Are you an employee? Reach out to us. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Which equals no money! Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. Find Out How & Apply . If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Your customers deserve the best at every touchpoint. Openforce simplifies your contractor management processes by providing a single platform solution. Be a superhero sales agent with great earning potential. Want to become a Liveops agent? I don't mind the extra training if they had compensation for it. Different programs have different pay structures. The typical military family moves every two or three years. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! About Liveops Employee benefits & perks. Here's everything you need to succeed with Okta. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Then, this is the place where you can find some sources which provide detailed information. Earning potential. Outspoken. Quickly assessing customer needs and providing sound solutions. Unfortunately they dont pay a minimum per hour like other companies. IT Support You are using an unsupported browser. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Whats it like to be self-employed and provide virtual contact center services? Cons. Onboarding employees has become much more efficient. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. You can make money teaching it online. Browse case studies, customer service tips and other helpful resources for enterprises. Learn about Liveops Enterprise Solutions Click Here . Login to track your existing support requests. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Take our quick quiz and well recommend our top client matches for you. Login. Learn about Liveops Enterprise Solutions Click Here . Submit an application for an available virtual contact center opportunity. Username or Email Password. Be the customer care voice of top brands, providing best-in-class service. Get Directions Creatively solving problems. First, check out our frequently asked questions about the agent experience and application process. Please update your browser to the latest version on or before July 31, 2020. We cant do this. Liveops is a legitimate company. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Username or Email Password. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Find Out How & Apply . Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Okta goes so much further than other providers, Huckabay says. I still love it., You make your own schedule. Grow your home business through Liveops client network, working with the brands you know and love. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales This means you can choose when, where, and how often to work! Support staff employees are great and work hard to keep us busy and motivated. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. You may also receive performance-based pay or other incentives. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Pros. Liveops offers work from home in customer service and sales. Director of Customer Care, healthcare organization. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Since you are self-employed, you are in control of your profits and losses. Click herefor technical info. To have an identity management solution that wasn't cloud-based really wouldn't work for us. Agent Sign-In. And, no calls equals no pay. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Sign in. fits your experience, personality, and preferences the best? Consider holiday gift experiences. Hello, Liveops. Work confidently with real-time chat support, tech support, business tools and professional development workshops. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. It was as simple as they said, adds Myers. Scottsdale, AZ 85257.