They have been servicing our house for 20+ years. The company delivered oil even though there was lots of snow. Robinson Pump Service Ltd. joined the Petroservice family. Our experts make it their mission to understand your home and the people in it. Why does my dog like to lay on my side of the bed? Automatic delivery (which they seem to do as soon as there is a reason to run the price up, needed or not). I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. Customer Reviews are not used in the calculation of BBB Rating. Whatever it was, they fixed it. He Service was taken care of quickly. Deliveries are automatic and we never run out of fuel. I left the company. Over 100 years of heating, cooling and home service experience Local teams that are ready to fix problems fast Reliable emergency service and support We're here for you 24/7 in any weather Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. Thats criminal, Putin or no Putin. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. Great! Air conditioning services and equipment to keep you cool. Total repair was diagnosed and fixed quickly. We offer everything from home safety to energy saving tips. $6.509 / gallon for #2 oil. They continue to deliver oil AFTER our account has been on HOLD for NO DELIVERIES for over a YEAR!! David Westin speaks with top names in finance about the week's biggest issues on Wall Street. Really great, friendly and thorough service. They basically told me get bent unless you sign a contract whoever you have been buying your oil from can come and fix your furnace. I found this to be very rude and dismissive, they sold me the furnace and installed it, but did not want to be bothered assisting me unless I signed an exclusive contract to purchase all of my heating oil from Petro. Please potential customer of Petro do not use this company. Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. View jobs Questions and Answers about Petro Home Services CEO Popular topics Clear Hiring Process Benefits Interviews This was the ceiling price we were quoted in summer 2022. And that's the Petro promise. In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. Get a Quote BBB Rating & Accreditation B Accredited Since: 11/1/1975 Years in Business: 76 Customer Reviews are not used in the calculation of BBB. Just got oil delivery. Home Services in Phoenix, AZ. They took the money right out of my bank account and I never heard back on a delivery date, so I called 3 days later and the women on the phone conveniently says "Oh youre scheduled for today," my delivery came and my tank was at 1/4. I will never call them ever again. Petro Holdings serves customers throughout the United States. I want replace that first (so I can have CAC working until renovations begin), and then replace the other parts of the system in the house when the renovation is underway. Petro Home Services. They are a higher price than anyone else. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). BBB is here to help. Specialties: With over 100 years of experience, Petro Home Services provides home heating oil, propane, air conditioning, plumbing, generators, chimney, and home automation services to East Coast customers from Massachusetts to Virginia. However, the technician told her that without changing the fire assembly, they would not have heat or hot water. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. For example, in February, the cost was $3.20, and in October, it was only $2.90. They have not kept their word and they care nothing about the time they make you wait. Love that Petro has great people working for them. indoor air quality, and more to improve your lifestyle. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. 6 Who are the largest shareholders of Petro Canada? Say I lock in to a contract with them my oil won't go over $2 a gallon and if it goes lower I would get the lower price, but I never did. Unsubscribe easily. You can rely on our experts to take care of many other home comfort services, too and our dedicated team is always working to provide better service. K.W. Rude representatives refused to provide supervisors' contact info. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Jeff Woosnam If you continue to use this site we will assume that you are happy with it. They're reliable. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. Founded 1903 With Angi since July 2012. Get buying tips about Utility Companies delivered to your inbox. This business is in an industry that may require professional licensing, bonding or registration. With over 100 years of experience covering the Northeast from Massachusetts to Maryland and Virginia, Petro is a full-service heating and home services provider that keeps customers warm in the winter, cool in the summer and save on energy costs all year Home heating oil equipment and services to help you save. I have not heard from him yet. In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. Generators: installation, service and repair of backup generators for most major brands to make sure that your home stays up and running during any power outages. We have been using this company since 1982 they are wonderful They come on time they work with you and do a great job. First time home buyer, first time using oil boiler based baseboard heating. Regards, Petro Home Services. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Who is Petro Headquarters 9 W Broad St Fl 3, Stamford, Connecticut, 06902, United States Phone Number (800) 645-4328 Website www.petro.com Revenue $18.7M Industry Electricity, Oil & Gas Energy, Utilities & Waste Treatment Petro's Social Media Is this data correct? Our educations resources are focused on home services, including generators, safety tips, indoor air quality, and more to improve your lifestyle. Stewart is an expert at this and he has an amazing amount of knowledge. Do not use them!! Company said definitely in 2 days and broke that also. We use cookies to ensure that we give you the best experience on our website. Their delivery was on time. Minimum 15 minutes delayed. I called the office (another terrible experience because the wait lines to talk to someone are so long, every I wind up being a callback) and they said the technicians were 3 towns away. It went great - repairman was courteous prompt and professional, It was a repair on an electric dryer that was under warranty, Petro did a very good job and arrived within their time window. They need to improve their call-center service since it seems I'm always on hold for 15 minutes or more to call for service. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. Who is the CEO of Petro home services? THEY'RE BAD BUSINESS!! round. A discussion about the tax policy because it was a permanent fixture not a repair. Copyright 2022 Consumers Unified LLC. I am an unhappy customer and I know I have choices and using this company is my worst choice. are looking for before you even pick up the phone. They are very reliable and prompt when there is a problem. They installed a new boiler or furnace for oil. Put $0 down on the latest energy-efficient systems. DON'T USE Petro. Today (1-17-22) I called to question why I bill is 790.59 when I was to I am on a smart budget and my payments will not be more than 340. I would use them again. We were told that the price would decrease as the market improved. BBB Business Profiles are subject to change at any time. Or, maybe I misunderstood their website, even though it says Petro provides CAC sales and service. Don't renew your contract with Petro. heating & air conditioning/hvac, heating oil companies. 145 talking about this. Fixed everything, explained how to use system. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. BEWARE. When I called to get the tech I was given a window of time not knowing someone already came before time and I sat in a cold house for over 5 hours now. Had our heat back in no time. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. Our goal is total comfort for total peace-of-mind, 24/7 - whatever the weather. There was a secondary leak and they claimed it was my structure and i said i did not have a leak until you installed the toilet and we had a dispute over that. Along with Manitoba, we also offer services within Northern Ontario, in cities like Thunder Bay. Where are the petrol stations owned by Shell? View contact profiles from Petro Popular Searches Petro Petro - Inc petro Co In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. Service call was under contract so no charge for the call. We continue to plan and build for the future; the future of the industry, the future of our customers business needs. Petroleum Services Ltd. Petro Service Limited is pleased to announce its intent to purchase K. W. Petroleum Services Ltd. Petro Service Limited is pleased to welcome Edmonton Pump Service Ltd. Petro Holdings, Inc. operates as a holding company. By the third call and being placed on hold I told them to please just cancel the account and revoked permission for them to call my cell phone. The pipeline was put into trial operation on 1 October 2004, and the full commercial supply of natural gas commenced on 1 January 2005. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. time, or property do not do business with Petro. There are many local companies out there does that. Unacceptable. Ok fine. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. I was told what the payment would be based on what I had used in oil the previous year. service and support that you can rely on in any weather! Our experts make it their mission to understand your home and the people in it. They are professional. According to the tenant, it was just an annual service visit. Talking with the customer rep her best response was their oil is SUPERIOR than most company. A link has directed you to this review. I need to replace my existing CAC with a new system once we begin renovation of my house later in 2017. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. How to Market Your Business with Webinars. Petro Service Limited is pleased to welcome K.W. Stewart (Tech #756) was great! Petroservice is a service, distribution, installation and construction company in the petroleum and fluid handling industry, headquartered in Saint John, New Brunswick. In February 2019, we continued our expansion into western Canada with the acquisition of Edmonton Pump Service Ltd. It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. They are constantly breaking appointments, One appointment was from 8-12. Is Petro a gas or oil? In November 2017, J.A. I received a bill that was too high, I know that the oil is expensive, but raising the price of the oil from 4.30 to 6.79 is ridiculous. Our customer service professionals, drivers and technicians all provide best-in-class services 24/7, whatever the weather, all designed with your comfort and savings in mind. This company tells you everything that makes one feel using this company will be the right choice. BBB Business Profiles may not be reproduced for sales or promotional purposes. Petro has always been dependable. How could it be ok before and then not after. When autocomplete results are available use up and down arrows to review and enter to select. Not only was he courteous and very knowledgeable about the problem, but he was also able to I use and would recommend them to anyone. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Love their staff. I signed up for oil delivery in December as a new customer. These acquisitions represent over 20,000 customers, with an annual volume of approximately 19 million gallons. The work was basically good, they came back and fixed the leak but i did have to pay for an additional part and they said it was because the part was ok when they installed the toilet. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Snaps (money) on the petro(l) (gasoline). Definition: Gasoline or petrol is a derivative product of crude oil/petroleum. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. All Rights Reserved. He is also pleasant, helpful and willing to answer questions. It is now 7:01 PM and I am still waiting for them to show up. They called at 2 and said they couldn't make it. Founded 1903 With Angi since July 2012 We're America's #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). Home heating oil and propane services. Called later to let me know they were not coming. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. (800) 645-4328 Want a quote from this business? Included in these seven companies were two propane distributorships, East Side Gas of Lawrence, Indiana and Blufton Propane of Blufton, Indiana, as well as five heating oil distributorships, including Schoen Fuel of New Jersey and four other independent companies, all based in Long Island, New York. International Association of Better Business Bureaus. Services, Home & Commercial Services, Emergency Services. Petro = petroleum gasoline. keeping your home up-to-date and in top-notch condition. The British use petrol to refer to the U.S. gas. That's peace of mind. As of June 2007, the companys largest shareholders were Capital Research and Management Company (a Capital Group company), with 7.3%, and Barclays, with 4%. Our content is intended to be used for general information purposes only. The average price of heating oil in Suffolk County for the week of 12/19/2022 was $4.80/gallon, a far cry from what we were charged. Customer Service Supervisor. K.W. Need to find a different location? Never heard that before, we also never received a receipt, the MANAGER said he would email right over to me. PETRO HOME SERVICES - 63 Reviews - 141 Knight St, Warwick, Rhode Island - Heating & Air Conditioning/HVAC - Phone Number - Yelp Petro Home Services 63 reviews Claimed Heating & Air Conditioning/HVAC, Propane Edit Open Open 24 hours See hours Write a review Add photo Photos & videos See all 4 photos About the Business Petro Home Services. They do the job correctly. I've been happy with them. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Automatic heating oil delivery and emergency service, Heating oil pricing plans to help manage heating costs, Equipment installation and repair services of systems from all leading brands, Special offers on new, energy-efficient heating systems, Installation, service and repair of central air and ductless mini-split AC systems from all major brands, Special offers on new, energy-efficient AC systems. It went well. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. Ran out of heating oil in new home on a Sunday in December.