Press the Charge Level button and check to make sure it is charging properly. Read on! Rad Power Bikes sent me a new controller, wiring harness, and controller under warranty to resolve the issue. Your subtotal today is $-.--. Were sorry, Built + Delivered is not available for the delivery address you entered. ago I know it is an old battery, and it's getting a lot colder as winter is coming now, so it may have something to do with that? Theyre sneaky like that. Battery level seems to fluctuate depending on use. Our team of trained mechanics provide basic service education, routine maintenance, and extensive a la carte services. Find out so what to do to solve this battery problem on your Rad-Power-Bikes electric bike. The explanations below explain what each light on the chargers means. Let me explain. If it only has one light, and it is green, thats a go signal for you as well. This action can even, in some cases, make your equipment even more efficient and resistant. If youre outside of that range, try and find a location within it to charge again. 2023 UpHomely by ISEE PUBLISHING STUDIO. The video will help our Product Support team troubleshoot your issue if further troubleshooting is required. Widgets, Explore Rad Power Bike Battery Not Charging (Do This FIRST!) I hope you will get a solution. Here are a few best practices aimed at keeping both you and your little 48V friend happy. If your Rad Power Bikes battery is unlike these two types, some helpful tips under Checking for obvious fixes may still apply. Subscribe to Electrek on YouTube for exclusive videos and subscribe to the podcast. Here, we recommend applying grease to the pads. Please select from the available assembly options, or update your delivery zip code. Local manufacturing, of course, means local employees. Our electric bikes have won more awards than any other brand from Electric Bike Review. You can find one or more disconnections or loose connections. Besides, it happens if the sensor is faulty or misaligned. It happens when the motor cuts out from the source. Mountain Bike Deals, Copyright 2023 Blue Spruce Ventures LLC | If it works, continue your research in order to find out the reasons why your charger no longer works. 4000 miles on a Radwagon here- Keep your spokes tight and true. Now that you're ready to take charge of your ride, plan your next trip with our guide to your battery's range. If the LED is not blinking while paddling, the PAS is not working. Welcome Rad Power Bike owners! Its safe to say that if you love your ebike, you love your battery. In a video on Global News Canada, one of the homeowners explains that when the battery was taken outside, it started smoking and quickly caught fire. lets look at all the Reasons and Solutions, How to Convert a Mountain Bike to a Hybrid: 5 Must-Do and 7 Optional Steps, Reasons Why Your Rockshox Reverb Is Stuck Down, Reasons Your Bikes Rear Wheel Is Not Spinning Freely | The Fix, 2. The kit also includes a front hub motor, throttle, pedal-assist, and LCD display. You can send Micah tips at Micah@electrek.co, or find him on Twitter, Instagram, or TikTok. La battery of your Rad-Power-Bikes electric bike does not turn on anymore ? The bike might fail to start due to the below reasons: Your bike might fail to start due to having an unreliable battery. Hop on and off with ease via the step-thru frame design. Rad power bike pedal assist not working About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Required fields are marked with *. Wipe down the battery with a dry piece of cloth and store it inside the vehicle. For that, loosen the handlebar grip cap with a Flat Head Screwdriver. Choosing a new assembly option will also update the assembly option for the other items in your cart. You need to troubleshoot your bike and correct the problem in such a case. We do not recommend driving with your ebike on a hitch rack in rainy conditions, as the electrical system may be damaged. Try this: What is happening: If you press the Charge Level button on the battery, you observe 3 green lights and 1 red light. Serving all of the US. Rectify the connection error as I described earlier in the post. Related Article: 5 Common Problems With Rad Power Bikes (Reasons Revealed!). Squeal noises from brakes are usually annoying. All sizes and ratings. If the problem persists, its time to involve a professional. In order to offer you another solution, it is also possible to have your bicycle battery reconditioned Rad-Power-Bikes , especially if its spare parts are not available on the market. The Semi-Integrated Battery securely fits within the bike's aluminum housing and can be locked into place with keys included with your bike. It great you're so accessible to the forum. It appears when the battery is not charging correctly. You must log in or register to reply here. There are situations where one or more hydraulic brake system components become either non-functional or damaged. The subreddit r/spicypillows has many scary/humorous examples. Lithium batteries have high energy densities up to 100x higher than a normal battery and are made up of rechargeable cells with intercalated lithium compound or electrolyte between the anode and cathode. Rad Power Bike batteries are designed for easy removal - no disconnecting of wires - allowing you to charge indoors or extend . 48 volt Battery for my Rad Wagon electric Bike. Now, loosen the clamp bolt with an Allen Key. Are your charger cords not working as intended? But by performing as much of the process as possible locally in California, Electric Bike Company has been able to remove the weak points normally found on cheaper imported e-bikes. In time those processes can be shifted to injection molding, but Electric BIke Company is still growing, meaning 3D printing provides them flexibility for design changes and doesnt require the same investment as injection molded parts. Having received an Electric Bike Company e-bike myself, I can say that it is without a doubt the best-packaged e-bike I have ever seen. You will find a power button on the battery. Thanks for a great website. Radpower bikes mostly come with both PAS and throttle assist systems. If the battery of your electric bike Rad-Power-Bikes no longer works, you can: So here are the workable solutions to battery malfunction that a Rad-Power-Bikes e-bike may have. So, its easy to get solutions if you face any problem. And in my line of work, I must have unboxed well over a hundred e-bikes shipped from just about every corner of the world by now. Why is my battery not charging? - Rad Power Bikes Help Center Ebike Retail Sales & Service Centers | Rad Power Bikes Ebikes Explore our award-winning ebikes Our electric bikes have won more awards than any other brand from Electric Bike Review. If the battery gets too old or exhausted, replace it. You need to make a quick replacement to avoid accidents when such happens. There is a LED on the PAS sensor. I see some with wires and some without. In most cases, a new bike comes with a low spoke tension. Its crucial to keep riding the bike. Here are some models with good value for money: Otherwise, if you are looking for an entry-level model, it's here: Want to learn more about how your Rad-Power-Bikes electric bike battery works? Rad Power Bike How to Install the Battery on a Rad Power Bike If your battery isnt charging, try checking to see if the connections are loose and need to be fully seated. To check whether the issue is with the outlet or another object, try plugging in another device. It even includes Electric Bike Companys high quality, German-made Continental tire. Lithium Battery Sales and Repair for Electric Bikes - FTH Power Or do you notice that the load is full but your bike is not moving? Whether your bike has a semi-integrated battery or an external one, there are times when it refuses to turn on. The battery came from a bike the owner hadnt been familiar with. There arent any delivery options in your area at this time. As an Amazon Associate, we earn from qualifying purchases at no cost to You! First, monitor your battery and look for signs of wear as you would ensure your chain is lubed. For riders 4'8" - 6'0" This is another major reason why Rad Power Bikes fail to start. What you should do: You may not think it at first, but seeing 3 green lights and 1 red light on the Standard External battery indicates a full charge! At first, you have to check the wiring and connection, especially the prongs. Upgrades on derailleur and seat advised. There aren't many people that get particularly excited by extreme temperatures, and your ebike is in the would-rather-play-it-cool camp as well. Unlike most e-bikes that arrive partially assembled, Electric Bike Company ships its bikes completely assembled. No worries! Now, of course, an American-built electric bike isnt made solely from American-sourced parts. Ann M. Apr 22, 2017 . The Semi-Integrated Battery has the key lock on the frame of the bike, not on the battery. Get a good quality charger and charge the battery at the correct voltage. As Sean explained to me, What we build is a very personal product, these electric bikes. If they dont work, we offer solutions for a couple of common situations. Several years ago when Aaron was working for Singletracks he spilled coffee on his laptop. Only true issue was loose spokes. What you should do: You will not be able to check the battery level unless the key is turned to the ON position. Consumers were informed to secure the battery prior to transporting their bikes and take them to a Santa Cruz dealer for the repair. Plus, replacing the battery is easy to do yourself by following these simple steps in the owners manual under battery fuse replacement. Sean is also trying to innovate on other fronts as well. The e-bikes that make up Micahs current daily drivers are the $999 Lectric XP 2.0, the $1,095 Ride1Up Roadster V2, the $1,199 Rad Power Bikes RadMission, and the $3,299 Priority Current. Like any vehicle, Electric Bike Companys e-bikes have an international supply chain. However, even under normal use, the PAS sensor connection might become loose with time. If the battery of your electric bike Rad-Power-Bikes no longer works, you can: First, check the battery status of your Rad-Power-Bikes; Second point, check the charger using a multimeter; Third, test the accumulator and, if it does not work, repair its damaged parts, or send it for reconditioning. We offer full-service for Rad ebikes - all years and all models (subject to parts availability). Only charge batteries with the correct charger supplied by the manufacturer. Singletracks may receive compensation for purchases made through any affiliate links in this article. document recommends a number of safety procedures. Unplug each of the above connectors and inspect them thoroughly. The bonnet isn't all smooth, you can see that it's raised a little bit. So, the PAS stop working when the sensors are corrupted or misplaced. Just be patient. The brand has received 10 reports of batteries falling and two reports of the latch spring wearing on the housing. Some batteries that have recently been used may not start charging as soon as theyre plugged in. Well, you can change the acid water inside. This could be due to a damaged or overheated battery, or overcharging a battery. Frostybikes; Apr 27, 2021; 2. The Semi-Integrated Battery has the key lock on the frame of the bike, not on the battery. The bikes come in a specially-sized box with custom foam blocks cut and shaped to fit the bikes, perfectly protecting them inside the box. Question about balancing the battery. Take your bike to a reputable ebike shop or contact rads help center for consultation. If this hardware no longer works, you will have problems. However, a difference between the voltage of the charger and that of the battery could damage your battery. Then wipe the sensor up with a clean towel. Dec 28, 2022 . I walked away from that experience very impressed with the quality of the bike. So he designed a DIY electric bicycle conversion kit, which became known as the FUN kit. Salt is a great partner for caramel and countless other culinary delights, but it is less so for your battery. This will also prevent range decline from unnecessary charging. Hydraulic disc brakes and a 750W geared hub motor help you conquer hills without breaking a sweat, while a semi-integrated battery makes recharging and storing your battery a breeze. If your Rad Power Bikes battery is different from these two, some of the tips under "Rule out the Obvious" may still be helpful. This setup works for another 48v battery I have, and the Rad Power charger that . Is your wall outlet not working? Ensure the remaining battery power is fully discharged. Rad Power Bikes Review - Must Read This Before Buying G. Rad . The throttle is ready to be released. After removing the grip, you can remove the throttle. This is another major reason why Rad Power Bikes fail to start. Considering how many e-bikes are on the market, the ///amount/// of fires is likely miniscule., Rewritten: Considering how many e-bikes are on the market, the ///number/// of fires is likely miniscule., https://grammarist.com/usage/amount-number/. According to you the charging malfunction of your electric bike Rad-Power-Bikes comes from a malfunction or from the incompatible charger? Shop now. A day or two is not a cause for concern, but after a while, it starts to add up. Why and How to Cut Bike Cable Without Cutter, Grip Shifter Hard to Turn? If your Rad Power Bikes battery is unlike these two types, some helpful tips under "Checking for obvious fixes" may still apply. The one and only solution for you is to replace it. They help the bike to protect the components from overload. Shop Electric Bikes | Ebikes For All | Rad Power Bikes Firstly, you need to remove the throttle. Like phones, cars, bluetooth headphones, remote control cars, and so many other products, e-bikes often use lithium ion batteries. Pedal assist system (PAS) troubleshooting guide - Rad Power Bikes Help For additional information, check out these tips on maximizing your battery life, riding in cold weather, and our comprehensive online help center. From touring the factory and talking with Sean and his employees, I can see how much care is taken on every component, even the ones not built on-site. Battery came out of the box charged to 3 bars/ about 50%. I look forward to seeing more innovations coming out of the Electric Bike Company in the months and years to come and hope other companies can use them as an example of how with the right drive and ingenuity, e-bikes can still be built in the US. 3. If I simplify, an ebike is nothing but a regular bicycle with motor assistance. But it wont be a real electric biking experience. Its also worth remembering that puddles can hide bigger obstacles that can be hazardous to you and your bike. Does your battery not power on at all? 2 YEARS WARRANTY ON ALL NEW EBIKE BATTERIES. 2021 Hi-C Battery LLC. Most rad power bikes come with a pedal-assist system (PAS). Otherwise, get something durable and high performing. It may not display this or other websites correctly. Whereas you can manually accelerate it by twisting the throttle. But it . For that, you can apply dry soap and hot water. If its not in that position, then the charge level lights will not come on. Mon - Fri: 7 a.m. - 5 p.m. PSTSat & Sun: Closed, Mon - Fri: 9 a.m. - 5 p.m. PSTSat & Sun: Closed. Stay up to date with the latest content by, Electric Vehicle Price Guide best prices for dealers in the US, Having received an Electric Bike Company e-bike myself, Podcast: Tesla Investor Day news, Gigafactory Mexico, Rivian earnings, and more, Ford tripling F-150 Lightning, doubling Mach E production in 2023, Governor says Volkswagens new plant to build Scout EVs is coming to South Carolina, Tesla is deploying its first Supercharger V4, and its huge, Subscribe to Electrek on YouTube for exclusive videos. Tune packages include our Basic Tune, Rad Tune, and Rad Overhaul. Other times green light comes on, when I put back on bike it shows one bar less than full? Radrunner battery charging issue. : r/RadPowerBikes - reddit Some of the main cables that might be loose include: To correct the situation, begin preparing your Rad Power Bike for maintenance. This translates into broken spokes unless an expert takes care of it. Let me explain. Radrunner battery charging issue. On average, a bicycle battery is used up after 3-5 years; Trying to find a replacement is no longer necessary: you save and your own battery can be better then new; During a rebuild, all the worn cells are removed from the housing of your old battery; You choose the capacity of the new battery and determine the range yourself Just a hint to (hopefully) spiff up your journalism. Considering how many e-bikes are on the market, the amount of fires is likely miniscule, notes a battery safety advisory from the ironically named Human Powered Solutions, however the ramifications of a battery fire are so signficant that these relatively simple steps are more than justified.. The magnet ring is likely to shift from the bikes PAS sensor. Best MTB Gear | We use cookies to ensure that we give you the best experience on our website. It includes a battery box that also houses the controller and wiring, and wraps itself around the bikes downtube to stay centralized on the bike and out of the way. Yes. You may miss out the guide battery mount replacement. Reasons being, its extremely dangerous and can pose lethal consequences. Rad power bike motor cutout under load, Frequently asked questions about rad power bikes. Dec 7, 2022. caissiel. That price, by the way, ranges from $1,499 to $1,999 for Electric Bicycle Companys current line of electric beach cruisers. Support the forum and use my affiliate link: https://bit.ly/2VMSVHl . Turn it off, and remove the battery. Does anyone have information about these types of battery issues? You can use a multimeter to test the charger. This can be attributed to worn brake linings and fluid leaks. These fuses are cheap and easily attainable from any local auto store. After seeing the problems with inconsistent wheel quality, Electric Bike Company invested in wheel building and truing machines. document.write(new Date().getFullYear()); If it seems to be restorable, clean and lubricate it. If the bike was left out in the heat or the cold, it will take some time to adjust after you bring it indoors. For this, a professional can offer the best assistance. Rad bike is one of the most uttered names in the ebiker community. You need to inspect your bike to have the problem solved. Make sure to avoid spraying water directly into electrical components, like your display or battery tray. Adjust the magnet ring with a screwdriver to make it straight and parallel. 36 apex1047 3 mo. Use an official Rad charger when adding a charge your battery for the best results. Those builders receive the purchase orders from Electric Bike Companys front office, complete with a number of customization options offered to each customer, and then begin building the bike from the ground up, starting with the bare frame. You must select a location for your selected assembly option. 800 miles on a wagon, no real issues, but room for minor improvement. For example, lets say youre going out for your first ride after a big snow day. That allows them to use their own choice of double-walled rims and Sapim spokes to build quality wheels that last for years (and help Electric Bike Company offer such long warranties). Who wouldnt want to bring their electric bike on a road trip? As the popularity of electric bikes has grown, so have the potential safety concerns. If the display or remote gets damaged, making a replacement is the best solution. Before beginning, ensure that youre following the instructions for the type of battery you have. Now you can tighten the bolts and reinstall the grip. Bike is pretty much functionless right now. If I wanted to search online what key words for the connection type? Besides, the Rad help center is always there to help you. Simply press this button and hold it for 15 seconds. Rad Power Bike Battery Not Charging (Do This FIRST! Company Poor temperature dissipation/ventilation, overvoltage, old batteries, issues with the on-board electronics cam cause it. Registration unsuccessful. Ebike Retail Sales & Service Centers | Rad Power Bikes Disconnect the battery when it is done charging and store it in a safe place. Besides, fuses can prevent short circuits. So, you can quickly know whether or not the battery has enough charge. One has a key port on its battery, however. Lithium Starter Batteries for MotorCycles. We recommend inspecting the battery and making a replacement where possible. The RadCity 5 Plus Step-Thru makes commuting the best part of your day. We have sent you an email with instructions to reset your password. If it doesn't work, find another one. Turn off the bike, remove the battery, and press and hold MODE to discharge remaining power. Check the battery monthly, and if necessary, use the charger from Rad Power Bikes to charge the battery to 75% charged. This appears to be how a North Vancouver residents e-bike battery caught fire in April, but fortunately the owner went to swap the battery and noticed the battery that had been charging was very hot. We hope this helpful guide gets you back out and enjoying your Rad power bike quickly. Avoid riding your bike in temperatures lower than minus 4F to help maintain normal battery operations. Battery issue on my Rad-Power-Bikes e-bike Monitor charging batteries at all times. 2 YEARS WARRANTY ON ALL NEW EBIKE BATTERIES Home; Shop. Dont store or charge battery packs that have been damaged. If you encounter such challenges, we recommend contacting an expert for a repair or replacement. The RadRunner can be equipped with a patent-pending passenger package. Remove your battery, wipe down the battery case and battery tray with a clean dry rag, and ensure the connections are dry and clean. . Some batteries have safety vents built into the case. The battery is the source that runs the motor. Secondly, check the connectors and wiring. In a short time you will be back in the saddle with that eGrin everyone is talking about. Here we suggest a couple of things to check first. If that wont power up either, the problem is with your receptacle, not the bike or the battery. The battery will reset. A low brake fluid mainly results from a leak in the system. You can do the same to a damaged remote. Lastly, check whether the PAS is working or not. Installed all 3 and got the same 30 maintain error every single time I engaged the PAS. Type above and press Enter to search. Rest was upgrades I did for giggles. Overview. So, when you say rad power bikes are not working, it means there is an error on the battery, motor, or assist system. Dedicated to building a perfect bike, for everyone. JavaScript is disabled. Related Article: Rad Power Bike Battery Not Charging (Do This FIRST!). However, the pedal-assist system is operated and controlled by sensors. With a high-capacity battery such as the one used in the Delfast 3.0, you may not need to charge so often. Im a supporter. After you use the battery, are you charging it immediately? Do you wish your eBike came with a longer range from the factory for those extended adventures? When not in use, keep the bike and battery stored together in a clean, dry, temperature-controlled environment between 50F and 77F. When its time to take a spin, just slide it back on. As with any appliance, you should unplug your charger when youre not using it to charger your battery. FTC: We use income earning auto affiliate links. The battery life depends on several factors, including how frequently an owner discharges and recharges it, but one with these specifications will average about 5 years of Rad riding! Known Issues & Problems with Rad Power Products + Help, Solutions & Fixes. For a better experience, please enable JavaScript in your browser before proceeding. Were not trying to trick you into relying solely on our products, but utilizing the battery and battery charger that comes with your Rad Power Bikes-branded ebike is honestly one of the most important steps you can take to keep your bike running optimally. If a battery starts smoking, emitting unusual noises, or showing signs of melting, place the battery in a safe place, if possible. Rad Power Bikes is a reputable brand that has invested so many resources into developing affordable yet high-quality e-bikes. In some cases, the brake pedals might be below. Battery fuse replacement guide - Rad Power Bikes Help Center Buy an all-new RadRunner 3 Plus & get a free Passenger Package. Never charge a lithium-ion battery pack overnight or unattended. Keep it Cool, Not Cold. Mike, your advice regarding proper torquing of fasteners is spot on and can never be said enough. Powered by Shopify. Reports of fires ignited by exploding e-bike batteries have grown across the country, prompting warnings by fire departments and new user education. For instance, the battery charge level might be low or the terminals dirty. Only have 250 miles. However, you can still ride the bike by peddling manually. However, this problem mainly occurs when the battery is too old or chemically exhausted. Ended up replacing the battery and track pad and it was as good as new. C. Rad Power Bikes RadTrike Reviews. Battery came out of the box charged to 3 bars/ about 50%. What can I do here. 3 Replies 214 Views January 24, 2023, 07:49:56 AM by Eric7: Then try to pull out the grip. A battery which had been sent out of state for service returned to the Florida shop and was left unattended on a charger overnight. Rad Power Bikes not Working? [Troubleshoot] - Freaky Cyclist But its not worth repairing a battery. Would amount to something if this were a road bike website. Speaking of the Tektro Dorado hydraulic disc brakes, Electric Bike Company originally wanted to assemble its own brake levers, lines, and calipers on the bikes from Tektros parts, but Tektro doesnt allow companies to perform such assembly, and instead only ships the brakes as a complete assembly, pre-bled from its Taiwanese factory.